Privacy Policy

Introduction

Welcome to Location Scout Global's Privacy Policy. This policy outlines our commitment to protecting your privacy and informs you about the types of information we collect, how we use it, and the measures we take to safeguard it. Location Scout Global, operated by Vance Global Enterprises, located at 456 Oak Avenue, Beverly Hills, CA 90210, USA, is dedicated to providing filmmakers, photographers, and production companies with premier location scouting services. We understand the importance of your personal data and are committed to handling it responsibly and transparently. This policy applies to all users of our website, services, and applications.

Types of Data Collected

We collect several types of information to provide and improve our services. This includes:

• Personal Information: This includes your name, email address, phone number, and postal address, which you provide when registering an account, subscribing to our newsletter, or contacting us. For example, when you create a location scout profile, we collect your name and contact details to facilitate communication with potential clients.
• Usage Data: We collect information about how you use our website and services, such as the pages you visit, the searches you perform, the time spent on each page, and your IP address. This data helps us understand user behavior and improve our website's performance and user experience.
• Location Data: With your consent, we may collect precise location data to provide location-based services, such as identifying nearby filming locations or recommending relevant services. This data is used solely for the purpose of enhancing your user experience and is never shared with third parties without your explicit permission.
• Cookies and Tracking Technologies: We use cookies and similar tracking technologies to collect information about your browsing activity and preferences. Cookies are small text files stored on your device that help us remember your preferences, personalize your experience, and analyze website traffic. You can manage your cookie preferences through your browser settings.
• Payment Information: When you purchase our services, we collect payment information, such as your credit card details or PayPal account information. This information is securely processed by our payment processors and is not stored on our servers. We adhere to PCI DSS standards to ensure the security of your payment information.

How Data is Used

We use the collected data for various purposes, including:

• Providing and Improving Services: We use your information to provide you with the services you request, such as matching you with relevant filming locations or connecting you with location scouts. We also use data to improve our website, services, and user experience.
• Personalizing Your Experience: We use your data to personalize your experience on our website, such as displaying relevant content based on your location or preferences. For example, if you frequently search for coastal locations, we may prioritize showing you beaches and waterfront properties.
• Communicating with You: We use your contact information to communicate with you about our services, updates, and promotional offers. You can opt out of receiving promotional emails at any time. We may also contact you for customer service purposes, such as responding to your inquiries or resolving technical issues.
• Analytics and Research: We use data for analytics and research purposes to understand user behavior, identify trends, and improve our services. This helps us make data-driven decisions and optimize our website and offerings.
• Legal Compliance: We may use your data to comply with legal obligations, such as responding to subpoenas or court orders. We will only disclose your information when required by law and will make every effort to notify you beforehand, unless prohibited by legal constraints.

Data Security Measures

We take data security seriously and implement various measures to protect your information from unauthorized access, use, or disclosure:

• Encryption: We use encryption to protect sensitive information, such as payment details, during transmission. Our website uses SSL (Secure Socket Layer) encryption to ensure that your data is transmitted securely between your browser and our servers.
• Access Controls: We restrict access to your personal information to authorized personnel only. Our employees are trained on data security best practices and are required to adhere to strict confidentiality policies.
• Regular Security Audits: We conduct regular security audits to identify and address potential vulnerabilities. We also engage third-party security experts to conduct penetration testing and vulnerability assessments.
• Firewalls and Intrusion Detection Systems: We use firewalls and intrusion detection systems to protect our servers from unauthorized access and malicious attacks. Our security systems are continuously monitored to detect and respond to potential threats.
• Data Backup and Recovery: We regularly back up our data to prevent data loss and ensure business continuity. Our backup systems are stored in secure, offsite locations to protect against physical disasters.

Third-Party Services

We may use third-party services to provide and improve our services. These services may have their own privacy policies, which we encourage you to review. Examples include:

• Google Analytics: We use Google Analytics to track website traffic and user behavior. Google Analytics collects data anonymously and provides us with insights into how users interact with our website. You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.
• Payment Processors: We use third-party payment processors to securely process payments. These processors adhere to PCI DSS standards and have their own privacy policies. We currently use Stripe for processing payments; their privacy policy is available on their website.
• Email Marketing Services: We use email marketing services to send newsletters and promotional emails. These services help us manage our email lists and track the performance of our email campaigns. We currently use Mailchimp; their privacy policy is available on their website.
• Social Media Platforms: Our website may contain links to social media platforms, such as Facebook, Instagram, and Twitter. These platforms have their own privacy policies, which you should review before interacting with them. We are not responsible for the privacy practices of these third-party platforms.

User Rights

You have certain rights regarding your personal data, including:

• Access: You have the right to access the personal data we hold about you. You can request a copy of your data by contacting us using the information provided below.
• Correction: You have the right to correct any inaccurate or incomplete personal data we hold about you. Please contact us to update your information.
• Deletion: You have the right to request the deletion of your personal data. We will comply with your request unless we have a legal obligation to retain the data.
• Objection: You have the right to object to the processing of your personal data. We will comply with your request unless we have a legitimate interest in processing the data.
• Restriction: You have the right to restrict the processing of your personal data. This means that we can only store your data but cannot use it for any other purpose.
• Data Portability: You have the right to receive your personal data in a structured, machine-readable format and to transmit it to another controller.

To exercise these rights, please contact our Data Protection Officer, Amelia Chen, at amelia.chen@locationscoutglobal.com or by mail at 456 Oak Avenue, Beverly Hills, CA 90210, USA.

Changes to this Privacy Policy

We may update this privacy policy from time to time. We will post any changes on our website and notify you via email if the changes are significant. Please review this policy periodically to stay informed about how we are protecting your information. The effective date of this policy is January 1, 2025.

Contact Information

If you have any questions or concerns about this privacy policy, please contact us:

• Email: privacy@locationscoutglobal.com
• Phone: (310) 555-4567
• Address: Vance Global Enterprises, 456 Oak Avenue, Beverly Hills, CA 90210, USA

Our Data Protection Officer, Amelia Chen, is available to assist with any privacy-related inquiries or concerns.